FAQs
How do I contact customer support?
If you have any questions or need assistance with your order, feel free to contact our support team by emailing: progearboxing@gmail.com
What is the time frame for requesting a return after receiving an item?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Return Policy
What should you do if your order arrives defective, damaged, or incorrect?
Please inspect your order upon reception and contact us immediately at progearboxing@gmail.com. if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
How can you check the estimated delivery time for your order?
Delivery times vary based on the shipping method selected during checkout.
We recommend checking the estimated delivery times provided by USPS for your chosen shipping option.
How long does it take to process an order?
Orders are processed within 1-3 business days.
You will receive a confirmation email once your order has shipped.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team.
How are shipping costs determined, and when will the final shipping rate be displayed?
Shipping costs are calculated based on the total weight of your order.
The final shipping rate will be displayed at checkout, allowing you to choose the most suitable delivery option.